Shipping policy

SHIPPING & DELIVERY

Every Dottie & Co. print is made to order. Nothing sits in a
warehouse waiting — your print is produced after you place your
order, which is why there's a short making window before anything
ships.

HOW LONG IT TAKES

There are two separate stages, and it helps to think of them
separately:

Production: 2–5 business days. This covers printing, quality
checking, and packing.

Delivery: 1–8 business days within the United States, and 1–20
business days internationally depending on destination and customs.

A typical US order arrives within about one to two weeks from the
day you order. International orders take longer, and the range is
wider because customs clearance varies by country.

These are estimates based on our fulfillment partner's average
times, not guarantees.

SHIPPING COSTS

Shipping is calculated at checkout based on your delivery address
and the size of your print. Larger formats cost more to ship
because they require sturdier packaging.

HOW YOUR PRINT IS PACKAGED

Prints ship rolled inside a protective tube. This is the safest way
to move paper art — it avoids the creases that flat-packing can
cause in transit.

Because of this, your print will have a slight curl when it
arrives. That's normal and it resolves on its own. Unroll it, lay
it flat under a little weight, and leave it for a day before
framing. It will settle completely.

TRACKING

You'll receive a confirmation email when your order is placed, and
a second email with tracking information once your print ships.

INTERNATIONAL ORDERS

We ship worldwide. Customs duties, import taxes, and handling fees
are set by your country and are not included in the price you pay
at checkout. These are the responsibility of the recipient.

QUESTIONS

If something hasn't arrived when you expected it, get in touch
through our contact page and we'll track it down.